Privacy Policy

1. Information We Collect

We may collect personal data such as:

• Name, email address, phone number, and postal address
• Booking details (dates, room type, preferences)
• Government-issued ID (as required by Indian law)
• Payment method details (processed securely)
• IP address and device/browser info (from website visits)
• Information received from third-party booking platforms

2. How We Use Your Information

Your data is used to:

• Confirm and manage your bookings
• Communicate updates or special offers (if you opt-in)
• Provide tailored customer service
• Improve our website, services, and guest experience
• Meet legal or regulatory obligations

3. Third-Party Bookings and Services

If you book a stay at Hotel Mayas through third-party services (e.g., Booking.com, Agoda, MakeMyTrip), they may share your information with us for the purpose of fulfilling your reservation. These platforms operate under their own privacy policies, and we recommend reviewing them before booking.

We do not sell or trade your data. We only share information with:

• Legitimate third-party booking platforms
• Payment gateway providers
• Local authorities, if legally required

4. Data Security

We use secure systems and encryption methods to safeguard your data. Access is restricted to authorized staff members only.

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to enhance your browsing experience. You can choose to manage or block cookies through your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal data
• Correct inaccuracies in your details
• Ask for your data to be deleted, where applicable
• Unsubscribe from marketing messages at any time

7. Policy Updates

We may revise this policy periodically. The updated version will be posted on our website with a revised effective date.

8. Contact Us

If you have any questions or concerns regarding your privacy, please contact: